Legal
Privacy Policy
Last updated: October 10, 2026
Welcome to SynthID Eraser. Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our SynthID watermark and C2PA metadata removal service.
01Information We Collect
Account information: when you create an account, we collect your email address and basic profile details to create and manage your account.
Payment information: payments are processed securely by Stripe. We never see or store your full card number — Stripe handles all sensitive payment data.
Uploaded images: images you upload are processed to scan for and remove invisible watermarks. Uploads are transmitted over encrypted connections and are automatically deleted from our systems shortly after processing.
Usage data: we collect anonymized usage insights (such as feature interactions) to improve performance and the overall experience.
02Why We Collect Your Data
Account management: to maintain your account, deliver support, and notify you about important updates.
Secure payments: to process payments and manage billing safely via Stripe.
Product improvement: to refine features based on how the platform is used.
03How Your Images Are Handled
Your images are yours. We do not use your uploads to train AI models, we do not sell them, and we do not share them with third parties.
Files are processed in memory wherever possible and are automatically wiped from our servers after your session. We do not build a library of user images.
04Sharing Your Information
We only share payment-related information with Stripe for the purpose of processing transactions. We do not sell, rent, or share your personal data with any third parties for marketing or unrelated purposes.
05Security & Data Protection
We use industry-standard security measures to protect your data from unauthorized access, modification, or loss. All sensitive data is encrypted in transit and at rest where applicable.
06Your Rights
You retain full ownership of your content. You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected].
07Cookies & Tracking
We use cookies and similar technologies to analyze usage patterns and improve performance. This data is anonymous and helps us understand how users interact with the platform.
08Data Retention
We retain your information only for as long as necessary to provide our services. When data is no longer needed, it is securely deleted or anonymized.
09Policy Updates
This policy may be updated periodically to reflect service improvements or legal requirements. Any changes will be announced on this page with an updated revision date.
Questions about this policy? Email us at [email protected].